Privacy Policy

Introduction

VrWell is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By accessing or using our website, you agree to be bound by the terms described herein. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or consultation request
• Subscribe to our newsletter or communications
• Contact us via email or phone

The personal information we collect may include:

• Name
• Email address
• Phone number
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Links clicked

How We Use Your Information

We use the information we collect in the following ways:

• To respond to your enquiries and fulfil your requests
• To schedule and conduct consultations
• To send you information about our services
• To improve our website and services
• To monitor and analyse usage patterns
• To detect and prevent fraud or other prohibited activities
• To comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• To comply with legal requirements or respond to lawful requests from public authorities
• To protect our rights, privacy, safety, or property
• In connection with a business transfer, such as a merger or acquisition

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use, please see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Under data protection laws, you have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate information
• The right to erase your personal information
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing
• The right to withdraw consent

To exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

VrWell
12 Stonebrook Drive
Edinburgh EH1 2QF
United Kingdom

Email: [email protected]
Phone: +44 1312 665 908